Behavioral healthcare professionals diagnose and treat mental health and stress-related issues including depression, anxiety, substance use disorder, eating disorders, and many others. The 32BJ Health Fund offers you easier and greater access to behavioral healthcare services—in person or online—than ever before.
Where do I start?
It depends on what type of behavioral healthcare professional you want to see. There are two types of behavioral healthcare professionals: a therapist and a psychiatrist.
Therapist: A therapist is a licensed behavioral healthcare professional who provides counseling to help relieve mental health and related problems faced by individuals, couples, and families. There are many types of therapists, including psychologists, social workers, marriage counselors, chemical dependency counselors, and more.
Psychiatrist: A psychiatrist is a medical doctor who is trained to diagnose mental health disorders, including complex diseases that may be related to our physical health. A psychiatrist can prescribe medication or other types of management to treat mental health diseases.
If you are not sure, you may want to start with a therapist, who can refer you to a psychiatrist if necessary.
More in-person and online care
You pay the same copay whether you see an in-network behavioral healthcare professional in person or online. Your copay is based on the health plan you have. You can find in-network behavioral healthcare professionals on the 32BJ Member Portal, where you can:
- Search by specialty like addiction medicine, child psychiatry, marriage and family therapy, and many others
- See what your copay is before you make an appointment
Online services with in-network therapists and psychiatrists
If you are comfortable seeing a therapist or a psychiatrist for an online appointment, you may want to consider the following services.
Important: Some of these services are not available in every state. Online services may charge fees that are higher than your copay for missed appointments or late cancellations. Be sure to ask about their policy when you schedule your appointment.
General Behavioral Healthcare
Headway: See a therapist or a psychiatrist in person or online
Headway’s website lets you choose a therapist or a psychiatrist by gender, specialty, and location. (Note: If you are looking for care outside of New York and are prompted about the “Blue Card,” click “Yes” to access their network.)
LiveHealth Online: Get 24/7 access to a therapist or a psychiatrist
If you need to see a therapist or a psychiatrist on the weekend or in the middle of the night, visit LiveHealth Online’s website and follow the steps to sign up. Select “Psychology” to see a therapist or “Psychiatry” to see a psychiatrist.
Talkiatry: See a psychiatrist for mental health medication
The psychiatrists at Talkiatry prescribe medication for mild-to-moderate mental health conditions, including anxiety and depression. To make your first online appointment, visit Talkiatry’s website and click on “Get Started.”
Specialized Behavioral Healthcare
NOCD: See a specialist in treating obsessive-compulsive disorder (OCD)
Obsessive-compulsive disorder (OCD) is a specific but common anxiety disorder. If you have been diagnosed with OCD, visit NOCD’s website to make an online appointment with one of their experienced therapists.
Mindful Care: Get urgent behavioral healthcare in person or online
If you are experiencing a serious mental health condition (such as severe depression and are unable to go to work, postpartum depression, or hearing voices) and urgently need to see a psychiatrist or a therapist, go to Mindful Care’s website to schedule a same-day or next-day appointment.
Vita Health: Here for people who are suicidal
Vita Health offers treatment specifically for people who are thinking about suicide or who have tried to commit suicide. To learn more and schedule an appointment, call Vita Health at 844.866.8336, Monday–Friday, 8am–7pm, or visit their website and click on “Begin Care.”
In an emergency:
- Call or text 988 for the nationwide Suicide & Crisis Lifeline
- Call 911 for emergency responders
- Or go to the nearest emergency room
