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Adults ages 18 and older who work and/or live in the New York City metropolitan area (NY, NJ, CT) pay $0 for mental health therapy appointments at
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the Union Health Center (UHC) , 32BJ’s flagship 5 Star Center in Manhattan—even if you don’t go to UHC for any other reason. UHC therapists provide individual counseling to treat depression, anxiety, work-related stress, and family-related stress. If you live and/or work in the New York City metropolitan area, you also have the option to meet with a UHC therapist online.
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For an online appointment, you must physically be in New York State during the online appointment. To schedule a therapy appointment at UHC, call Member Services at 800-551-3225, Monday—Friday, 8:30 am—8 pm, and Saturday, 9 am—5 pm, or call UHC directly at 212-924-2510 and press "1." UHC receptionists speak both English and Spanish.
You can also call Anthem Behavioral Healthcare at 855-531-6011 or go to the 32BJ member portal for help finding a licensed therapist or a psychiatrist at another 5 Star Center or anywhere else in network—and pay your regular copays for an in-person or online appointment.
If you have questions about your behavioral health benefits, call Health Services at 866-230-3225, Monday—Friday, 8:30 am — 5 pm (Eastern Time).
Online Behavioral Healthcare Resources
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You may also be able to see an in-network therapist or psychiatrist using the following online services. Some resources are not available in every state. Online providers may charge fees for late cancellations and missed appointments that can be higher than your regular copay. Be sure to ask about their policy when you schedule your online appointment.
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Union Health Center (UHC)
Adults ages 18 and older who live and/or work in the New York City metropolitan area, can see a UHC therapist either online or in person. UHC therapists provide individual counseling to treat depression, anxiety, work-related stress, and family-related stress. For an online appointment, you must physically be in New York State during the online appointment. Because UHC is a 5 Star Center, your copay for therapy is $0. To schedule a therapy appointment at UHC, call Member Services at 800-551-3225 , Monday—Friday, 8:30 am—8 pm, and Saturday, 9 am—5 pm, or call UHC directly at 212-924-2510 and press “1.” UHC receptionists speak both English and Spanish.
Talkiatry
The psychiatrists at Talkiatry treat mild-to-moderate mental health conditions by prescribing and managing medication. To make your first appointment, go to www.talkiatry.com and click on "Get Started."
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Headway
To find a therapist or a psychiatrist by gender, specialty, and location, go to www. headway.co and follow the steps to make an appointment. Headway’s therapists and psychiatrists offer appointments both in person and online. (Note: If you are looking for care outside of New York and are prompted about the Blue Card, click “yes”—it just means you can access the network).
LiveHealth Online
To get 24/7 access to psychiatrists and therapists, go to www.startlivehealthonline.com , follow the steps to sign up, and select “Psychology” (to see a therapist) or “Psychiatry” (to see a psychiatrist).
NOCD
The therapists at NOCD specialize in helping people diagnosed with obsessive-compulsive disorder (OCD). To make an appointment, go to www.treatmyocd.com and follow the steps.
Vita Health
This program is specifically for people who are actively thinking about suicide or who have attempted suicide. To make an appointment, call Vita Health at 844-866-8336 (Monday—Friday, 8 am—8 pm [Eastern Time]) or go to www.vitahealth.care and follow the steps.
Mindful Care
If you or a family member needs to get an appointment quickly, go to https://www.mindful.care. Mindful Care’s team of experienced medical professionals offers urgent mental healthcare appointments—either in person or online.
Help in an emergency
If you or someone in your family is in crisis, and you need immediate mental health or substance abuse assistance:
- Call 988 for the new, nationwide Suicide & Crisis Lifeline
- Call 911 for emergency responders
- Or, go to the nearest emergency room
Behavioral healthcare professionals
Therapist
A therapist is a licensed behavioral health professional (such as a psychologist, a social worker, a marriage counselor, a chemical dependency counselor, etc.) who provides counseling ("therapy"") to help relieve emotional distress and mental health problems faced by individuals, couples, and families.
Psychiatrist
A psychiatrist is a medical doctor who specializes in behavioral or mental health conditions, such as depression, anxiety, eating disorders, substance abuse, and more.
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